Adds COD restrictions, a COD fee, and a report showing what refused deliveries actually cost you.<\/p>","1.0.0":"
First release.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3682475,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3682475,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":[],"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.1.0"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3682475,"resolution":"1","location":"assets","locale":"","width":560,"height":638},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3682475,"resolution":"2","location":"assets","locale":"","width":2480,"height":872},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3682475,"resolution":"3","location":"assets","locale":"","width":2000,"height":558},"screenshot-4.png":{"filename":"screenshot-4.png","revision":3682475,"resolution":"4","location":"assets","locale":"","width":2000,"height":912},"screenshot-5.png":{"filename":"screenshot-5.png","revision":3682475,"resolution":"5","location":"assets","locale":"","width":2000,"height":912}},"screenshots":{"1":"The risk score and the reasons behind it, on the order, with the WhatsApp button.","2":"The COD risk column on the orders list.","3":"What cash on delivery is costing you: refusal rate, money lost, and how often the flagging was right.","4":"Deciding who may pay on delivery: order value, postcodes, countries and particular customers.","5":"The cash on delivery fee, with the option to charge only repeat refusers."}},"plugin_section":[],"plugin_tags":[31179,31178,236038,150620,286],"plugin_category":[45],"plugin_contributors":[275622],"plugin_business_model":[],"class_list":["post-362024","plugin","type-plugin","status-publish","hentry","plugin_tags-cash-on-delivery","plugin_tags-cod","plugin_tags-fake-orders","plugin_tags-rto","plugin_tags-woocommerce","plugin_category-ecommerce","plugin_contributors-saifbrand","plugin_committers-saifbrand"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/codvane\/assets\/icon-128x128.png?rev=3682475","icon_2x":"https:\/\/ps.w.org\/codvane\/assets\/icon-256x256.png?rev=3682475","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/codvane\/assets\/screenshot-1.png?rev=3682475","caption":"The risk score and the reasons behind it, on the order, with the WhatsApp button."},{"src":"https:\/\/ps.w.org\/codvane\/assets\/screenshot-2.png?rev=3682475","caption":"The COD risk column on the orders list."},{"src":"https:\/\/ps.w.org\/codvane\/assets\/screenshot-3.png?rev=3682475","caption":"What cash on delivery is costing you: refusal rate, money lost, and how often the flagging was right."},{"src":"https:\/\/ps.w.org\/codvane\/assets\/screenshot-4.png?rev=3682475","caption":"Deciding who may pay on delivery: order value, postcodes, countries and particular customers."},{"src":"https:\/\/ps.w.org\/codvane\/assets\/screenshot-5.png?rev=3682475","caption":"The cash on delivery fee, with the option to charge only repeat refusers."}],"raw_content":"\n
If you sell cash on delivery, you already know the problem. You pack the goods, you pay the courier, the customer refuses the parcel at the door, and it comes back to you. You paid both ways and sold nothing.<\/p>\n\n
CODVane looks at every cash-on-delivery order the moment it arrives and gives it a score out of 100, worked out from what your shop already knows.<\/p>\n\n
A customer who has taken delivery from you before gets points back. Your best customers should not be treated like strangers.<\/p>\n\n
Everything here is off until you switch it on.<\/p>\n\n
If cash on delivery is the only payment method your shop offers, none of these apply. Taking away the only way to pay loses you the sale rather than protecting it, so the plugin will not do it.<\/p>\n\n
A fixed amount or a percentage, added at the checkout like any other fee, to recover what a refused parcel costs you in courier charges. You can waive it above an order value, and \u2014 this is the setting worth using \u2014 charge it only<\/strong> to customers who have refused a delivery before. Everyone else pays nothing, and the people who have actually cost you money are the ones covering it.<\/p>\n\n Most shops selling on delivery have no idea what their refusal rate is, which is the number that decides whether any of this is worth doing.<\/p>\n\n The settings screen opens with it: how many orders were paid on delivery, what share came back refused, how much money that was, and how many were flagged. Over 7, 30 or 90 days, or the last year.<\/p>\n\n It also shows how many of the orders CODVane flagged really were refused. That number is allowed to look bad: if it is low, the thresholds are too tight for your shop and you are being warned about customers who were perfectly fine. You should be able to see when the plugin is getting it wrong.<\/p>\n\n Verifying an order by SMS or an automated call means a paid gateway and a fee for every order. The shops losing the most money to refused deliveries are often the ones least able to absorb that.<\/p>\n\n CODVane uses WhatsApp's ordinary click-to-chat link. One button on the order opens WhatsApp on your own phone or desktop, with the message to that customer already written \u2014 their name, the order number, the total and the delivery address. No account to connect, no API key, no approval process, nothing to pay.<\/p>\n\n There is no outside service, no API key and no account. Every signal is read from the order itself or from orders your shop already has. Your customers' phone numbers and addresses are never sent anywhere.<\/p>\n\n Flagged orders are marked for you to look at. They are not held, cancelled or refunded. You decide.<\/p>\n\n There is one optional exception, off by default: you can make customers whose delivery you personally marked as refused pay in advance. They can still buy \u2014 cash on delivery simply is not offered to them. That uses only refusals you recorded yourself, never a guess.<\/p>\n\n If cash on delivery is the only payment method your shop offers, this does nothing at all. Taking away the only way to pay would lose you the sale rather than secure it.<\/p>\n\n\n New cash-on-delivery orders are scored from that moment. Orders placed before you switched it on are left alone.<\/p>\n\n\n No plugin can. It tells you which orders are worth a two-minute phone call before you pay a courier, and it remembers who has let you down before. That is a different and more honest claim.<\/p><\/dd>\n No. The WhatsApp button is the same click-to-chat link anyone can use, opened from your own device. There is nothing to sign up for and nothing to pay.<\/p><\/dd>\n Yes. Orders from the classic checkout and the block checkout are both scored.<\/p><\/dd>\n Yes. Every order read and write goes through WooCommerce's own order API, and compatibility is declared.<\/p><\/dd>\n Scoring happens after the order is created, not while the customer is waiting. The customer sees no difference.<\/p><\/dd>\n Only if you tell it to, and never in a way that leaves someone with no way to pay. Every restriction is off when you install it, and any rule that would remove your last payment method is ignored.<\/p><\/dd>\n On the goods plus shipping, before the fee itself. A fee cannot be a percentage of a number it is part of.<\/p><\/dd>\n The settings are deleted. The scores and the record of refused deliveries stay, because they are facts about your own orders. Nothing is sent anywhere at any point.<\/p><\/dd>\n\n<\/dl>\n\n\nSee what it is all costing you<\/h4>\n\n
Confirming an order costs you nothing<\/h4>\n\n
Nothing leaves your server<\/h4>\n\n
It does not cancel anything by itself<\/h4>\n\n
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Does it stop fake orders?<\/h3><\/dt>\n
Do I need an SMS gateway or a WhatsApp Business account?<\/h3><\/dt>\n
Does it work with the block checkout?<\/h3><\/dt>\n
Does it work with HPOS?<\/h3><\/dt>\n
Will it slow down my checkout?<\/h3><\/dt>\n
Will it stop customers ordering?<\/h3><\/dt>\n
Is the percentage fee taken on the total?<\/h3><\/dt>\n
What happens to my data if I uninstall it?<\/h3><\/dt>\n
1.1.0<\/h4>\n\n
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1.0.0<\/h4>\n\n
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