What is ChatBot for WooCommerce?
ChatBot for WooCommerce – WoowBot is a SIMPLE and Native WordPress eCommerce ChatBot with zero configuration or bot training required. This plug n’ play chatbot or conversational, eCommerce shopbot does not require any 3rd party service integration. This is a simple eCommerce ChatBot that lets your woocommerce shoppers search and find the right product quickly. If the shopper does not find the product they are searching for, they can email the shop admin directly from the ChatBot window.
WoowBot is now compatible with the Bargain Bot! Win more customers with smart price negotiations. Download Bargain Bot Now!!
This shopping bot helps shoppers find the products they are looking for easily and increase store sales through conversational chatbot experience and increases your customer conversion rates!
You can make this plug n’ play ChatBot to work with any language with very little effort. Just change the languages from the ChatBot control panel.
A pro version of the ChatBot plugin is available with tons of advanced features that can provide automated customer support and is integrated with Google Artificial Intelligence and machine learning API Dialogflow. The ChatBot Pro version lets you create custom Intents, Responses and Facebook Messenger Rich messages as Cards, Live Chat, FaceBook Messenger addon etc.
Don’t have WooCommerce and Looking for a ChatBot plugin for WordPress? Try our ChatBot for WordPress WPBot plugin!
Next Generation Conversational Commerce for WooCommerce
Conversational commerce is the future of eCommerce. Enter WoowBot: a new way of customer interaction that allows brands to connect with their customers on a personal level with shopbots while creating a more natural interaction that mimics the physical world. 24/7/365, the WoowBot ChatBot can provide live chat support to your shoppers and provide product search services, order status (pro feature) or support(pro feature). Increase customer satisfaction, reduce costs to scale and improve ability to engage customers.
What Can this ChatBot do?
WooWBot is the first of its kind chatbot shop assistant for WordPress WooCommerce. It is a Plug n’ play, Stand Alone WooCommerce Shopping ChatBot that can help Increase your store Sales.
With the ChatBot Pro version, shoppers can converse fluidly with the Bot – thanks to the Integration with Google‘s Artificial Intelligence and Natural Language Processing (AI and NLP) from Dialogflow, Search and Add products to the cart directly from the chat interface and get Support.
When activated, WooWBot Chat Bot sits there floating at the right bottom corner of website and offers users to find the right product through intelligent chat conversation based search like a live assistant. WoowBot can also provide support and allow shoppers to contact the store admin from the chat in various ways.
WoowBot Free vs Pro Version
WoowBot free version is a great Chat Bot tool for a small online store that does not require the advanced features of the pro version bot. The free version features list:
- One template
- Chat and search for products
- Search using WooCommerce standard search function that uses title and description
- Display products found and link to the product page
- Adjust location of the button
- Upload Custom Chat Icon
- Language center to modify bot responses (in any language)
- Custom CSS box
- MO/Port included for translation of multi language in back end
WoowBot Pro Feature Highlights
Artificial Intelligence and NLP
WoowBot Pro is Intelligent. Integrated with Google’s Natural Language Processing and AI through DialogFlow. It is capable of Small Talk, can carry on a conversation flow and fulfill any reasonable request. Required training data is bundled with the rpo version of the plugin.
How to add artificial intelligence natural language processing (NLP) to WoowBot
Onsite Retargeting, Exit Intent
Recover up to 25% of Abandoning Visitors with Onsite Retargeting. WoowBot detects exiting Visitors and displays a targeted offer to your visitor determined by you. Up to 25% of retargeted visitors will respond to your message and turn into customers. Targeted offers can be a coupon code, free ebook etc.
In-Chat Support and Contact
The Onsite Retargeting helps your Conversion rate optimization by showing special offers and coupons on Exit Intent, time interval or page scroll-down inside the ChatBot window. Track Customer Conversions with statistics to find out if shoppers are abandoning carts without completing orders. Get more sales!
Reduce Shopping Cart Abandonment
In addition to exit intent and remarketing offers, WoowBot can remind users to complete the checkout process when shoppers have products in the cart but they are not completing the order for some reason. Many shoppers add products to the cart but leave the site from other pages, after continuing to browse, before or after they reached the cart page.
If a user leaves the site and later comes back – WoowBot will remind the shopper with a custom message to complete the order!
All of these will translate into a much higher rate of customer conversion by reducing the potentials for Abandoned Cart.
In-Chat Support and Contact
WoowBot pro provides support directly from the Chat window. You can add commonly asked questions (FAQ) and answers in the backend that WoowBot will display when user goes to support area. If the shopper does not find answers to his question in the FAQ, he can opt to send a email to site admin or leave feedback!
Schedule the ChatBot to Work with other Live Chat Service
You can schedule WoowBot Pro to run only when you are not available for Live chat with other services – outside of your normal office hours. The Onsite Retargeting helps your Conversion rate optimization by showing your special offers and coupons on Exit Intent, time interval or page scroll down inside the chatbot window. Get rid of those other Exit Intent popups with a chatbot that talks directly with the shopper. Reduce Abandoned Cart by showing timely messages with the Chat Bot!
Here is a list of the WoowBot pro version feature highlights:
- Add images from your WordPress media library or Giphy animated gif images easily and quickly from the ChatBot language center with the floating image options
- Advanced Search additional WooCommerce product fields like category name, tags, excerpt, SKU etc.
- Show or hide cart item number
- Fine tune WoowBot icon position
- Product display order by and sorting options
- Option to Show Only Parent Categories with or without Sub Category list.
- Option to display order status with or without logging in
- Option to choose on which pages WoowBot should load
- Upload custom ChatBot icon
- Upload custom Agent icon
- Choose from 5 design templates for ChatBot interface
- Unique Mini Mode template
- Option to disable WooWBot on Mobile Devices
- Option to exclude out of stock products from search results
- Option to Enable/Disable Product Search, Featured Products, Sale Products, Order Status buttons at start
- Show or Hide Opening Notifications
- Option to enable/disable asking for eMail address after asking name
- Upload your own background image for chatbot
- Customize Colors of text and buttons
- Upload custom icons for the bottom area
- Create FAQ area with multiple questions and answers (supports html)
- Add video in Support area just by pasting Youtube link
- Add multiple store notifications to show above the ChatBot icon
- Show recently viewed products for easy reference to the shopper
- Show featured products until shopper has viewed products
- Quick Cart view
- Quick access to Support
- Quick Help for commands that can be used in-chat
- Admin customizable chat commands
- Stop Words dictionary included and editable by admin. Bot will automatically exclude stop words from search criteria and chat commands
- Advanced Language Center to edit and change every WoowBot responses, System languages, stop words and info messages!
- Add multiple variations of ChatBot responses for each node. They will be used randomly and give an appearance of more human like responses.
- Option to Skip Greeting and Show Start Menu even with DialogFlow integration
- Works with/without DialogFlow Integration using Start Menu
- Display product details in-chat – complete with images, add to cart option and support for multiple images
- Option to open product details in single page instead of Bot window
- Persistent chat history over shopper session on website
- Remember chat history in browser local storage and greet returning shoppers
- Shortcode for WoowBot on Page
- Embed WoowBot on any site – even static HTML site (excluding some advanced features)
- Language support. mo/pot file included so you can translate to any language
- RTL support
- Integration with FaceBook Messenger for Live Chat
- Integration with Skype, WhatsApp, Viber, Web Link & Phone Call with floating icons
- Call me back – customer leaves phone number.
- Collect Customer Feedback by email option.
- Collect User eMail for newsletter Subscription
- GDPR compliance (message with link to Privacy page)
- Unsubscibe email address Command
- Advanced Name Recognition
- Sample DialogFlow Agent for quick import
- Prompt User for eMail subscription with Retargeting Nessage
- Export eMail Addresses as CSV
- Onsite retargeting and remarketing to increase customer conversion rate and increase sales!
- Show retargeting messages for customer on Exit Intent, After Scrolling Down “X” Percent, Or after “X” seconds.
- Custom Background color for retargeting messages.
- Checkout reminder on set time interval to reduce cart abandonment.
- Checkout reminder for returning shopper who has products on the cart.
- Schedule day and time when WoowBot will run. Make WoowBot work with other Live chat software.
- Option to hide support and other icons from the ChatBot footer
- Customer Conversion Reporting with Charts and Graphs
- Shopper Conversion Statistics by Day, Week, Month and Custom Date Range
- Chat Sessions AddOn
- FacebBook Messenger AddOn
- Extended Search AddOn
- Live Chat AddOn
- White Label AddOn
Following ChatBot AddOns are available with the pro versions:
- Conversational Forms Pro Addon
- Live Chat Addon
- Chat Sessions AddOn
- FacebBook Messenger Addon
- WhatApp ChatBot Integration through Twilio
- Extended Search Addon
- White Label Addon
- Mailing List Integration AddOn
- Extended UI (2 additional templates)
- Settings Import/Export
- Multi Language AddOn
- Voice Message AddOn
- Simple text Responses Pro AddOn
- Woocommerce AddOn
- Voice AddOn
- Telegram Bot AddOn
- OpenAI GPT3 Integration AddOn
Integrated Live Chat AddOn:
Provide Live Human Chat support along with the ChatBot! Users can request Live Chat support by clicking a button or a command inside the ChatBot. Features include: Create Operators, Chat history, Disable Live chat if Operator is Offline, Language Translation and more! Perfect for small businesses to provide an integrated automated & human support.
Chat Sessions AddOn for ChatBot Pro
This AddOn saves the user chat sessions with the bot. This allows you to check the step by step user interactions and helps you fine tune the bot for better support and performance. Once installed, you will get a new menu item – ChatBot sessions. Each chat sessions are listed according to date. The chat details are displayed exactly how the chat interactions took place.
FacebBook Messenger Addon for ChatBot Pro
Extend the WoowBot’s functionality to add the ability for the Bot to chat with the users on a Facebook page & messenger. Utilize the Woowbot on your website as a hub to respond to customer questions automatically powered by DialogFlow’s machine learining and AI. It supports user interactions as the ChatBot will normally do on your website but also on your FaceBook page!
Extended Search for ChatBot Pro
Extended Search AddOn extends WPBot’s search power to include almost any Custom Post Type beyond just Pages and Posts! Results are displayed by blocks for different post types. Supports WooCommerce and displays product prices along with product titles and features images.
White Label for ChatBot Pro
The WhiteLabel AddOn allows you to replace the QuantumCloud Logo and QuantumCloud branding with yours. Suitable for developers and agencies interested in providing ChatBot services for their clients. This AddOn license Does Not give any right to Resell the product as your own.
Multi Language Addon for ChatBot Pro
Add multiple language support for your ChatBot. User can change language from drop down menu any time. Admin can select default language. Supports all major languages. Connect with different Dialogflow agents for different languages
Voice Message AddOn for ChatBot Pro
Allow your customers to record a voice message from the ChatBot interface. Voice messages are saved in the backend to listen to any time. Supports speech to text using Google API. Compatible with all Modern Browsers. Beautiful modern User Interface
Voice AddOn for ChatBot Pro
Let your users to talk with your ChatBot! Supports both Text to Speech and Speech to text interactions. Uses Google’s Cloud Text-to-Speech API & Cloud Speech-to-Text API. Compatible with all Modern Browsers, this addon is a great accessibility addition to your website.
Simple Text Responses Pro for ChatBot Pro
Create text based responses for your customer queries easily with CSV export/import feature. STR Pro supports categories for Simple text responses for back end and front end. HTML visual editor to format your ChatBot replies and removing stop words for better search mathing.
Conversational Form Builder for ChatBot Pro
Create conditional conversations and forms for a native WordPress ChatBot experience Build Standard Forms, Dynamic Forms with conditional fields, Calculators, Appointment booking etc. Comes with 7 ready templates built-in. Saves form data into database, auto response, conditional fields, variables, saved revisions and more!
Mailing List Integration AddOn for ChatBot Pro
Mailing List Integration is an addon that lets you connect our ChatBot with Mailchimp and Zapier accounts. You can add new subscribers to your Mailchimp Lists and unsubscribe them. You can also create new Zap on your Zapier Account and connect with this addon.
Support, Bug Fix, Feature Request
We welcome your feedback and new feature requests for this WooCommerce chatbot! *
Let us know if you face any problem or need help with WooBot woocommerce chatbot.
- Simply Activating the Plugin will start showing WooWBot in the front end
- Go to WooWBot under WooCommerce menu to adjust settings
- Download the plugin zip file. Extract and upload in your wp-content/plugins folder.
- From the wp-admin panel go to plugins and activate “WooWBot WooCommerce Chatbot”
- You are done.
How can I upgrade from free version of WoowBot to the Pro version?
- Download the latest pro version of the plugin from our website
- Log in to your WordPress admin area and go to the Plugins management page.
- Deactivate and Delete the old version of the plugin
- Upload and Activate the latest pro version of the plugin
- You are done.
Contributors & Developers
“ChatBot eCommerce” is open source software. The following people have contributed to this plugin.Contributors
Improved Admin notice
Added page control options
Added more language option
Fixed email send and broken feature
Added option to change the Agent icon
Added more language options
Added translation option for email thank you message
Added email feature
Improved front and backend designs
Remove jQuery and jQuery UI Library Files
Remove Stripshalshes from post parameter and using sanitize_text_field
Replace Bootstrap beta with 4.6.0
Removed old files
Update BootStrap Latest Version on Admin
Fix Conflict with Astra Theme
Removed the word Woocommerce and logo from plugin name and banner as per WordPress team’s feedback.
Improved the deactivation module
admin some css issue fixed.
frontend responsive issue fixed.
close button added.
Fixed repeat greetings
Added option to change the background image
Stop asking name after the 1st time
Improved deactivation module
After category bot says carry is typeing.. issue fixed.
Mobile close button added.
Improved front end UX
Bargain Bot addon decimal support
Compatible with Bargain Bot
Improved admin area
Cleaned up UX
Added more language options
Fixed JS execution from bot window
Improved support area
Added option to Disable WoowBot to Load on Mobile Device
Custom Icon Style issue fixed.
Product status in Search result fixed.
Making sure all previous settings and langagues stay after update.
Mobile view improved.
Product properties should not be accessed directly issue in log file fixed.
Control panel UI Polishing
Moved to Own Submenu
Upgrade to Pro notice
Multilingual feature enabled with mo/pot file
Pro Version upgrade notification added
Moved WoowBot to main menu
In Mobile WoowBot Icon Position will change according to the settings
Categories duplication issue fixed
Some langagues updated.
Fixed some search bug for mobile browsers
Fixed bug on window resize
Default options related issue fixed. version:1.1.0
Fixed some PHP and JS issues