Title: Support Me Author: TrustedLogin Published: 27 Jolay 2016 Last modified: 01 Febroary 2024 --- Search plugins ![](https://ps.w.org/support-me/assets/banner-772x250.png?rev=1461544) This plugin **hasn’t been tested with the latest 3 major releases of WordPress**. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress. ![](https://ps.w.org/support-me/assets/icon-256x256.png?rev=1461544) # Support Me By [TrustedLogin](https://profiles.wordpress.org/trustedlogin/) [Download](https://downloads.wordpress.org/plugin/support-me.1.0.6.zip) * [Details](https://mg.wordpress.org/plugins/support-me/#description) * [Reviews](https://mg.wordpress.org/plugins/support-me/#reviews) * [Development](https://mg.wordpress.org/plugins/support-me/#developers) [Support](https://wordpress.org/support/plugin/support-me/) ## Description Sometimes you just need some help, and when you’re working privately with support personnel for a plugin or theme, creating temporary admin accounts can be a pain. Support Me makes creating accounts for support purposes a snap: * You can set support accounts to expire after a set number of minutes, hours, or days, or even not expire at all. * Once a support account expires, it is automatically deleted. * No more making up fake email addresses or dealing with the full user registration process. Just set an expiration, and generate an account. * You can manage support account sessions just like any other user account. * Easily see when Support Accounts expire in a new ‘Expires’ column on the Users screen And don’t worry about Support Accounts overreaching their bounds on your website. All support accounts are granted full admin privileges with the caveat that they can’t create, edit, promote, or delete other users. Support Me is also fully compatible with debugging plugins such as Debug Bar, ensuring support personnel can help you solve your problems faster so you can get back to work. **Note: Support Me requires a minimum of PHP 5.3 to be running on your web host.** Help move plugin developers and WordPress forward into modern PHP by asking your host to upgrade you today. **Contribute to Support Me** This plugin is in active development [on GitHub](https://github.com/TrustedLogin/support-me). Pull requests are welcome! **Thank you to our [community translators](https://translate.wordpress.org/projects/wp-plugins/support-me) on WordPress.org:** * English (UK) – [Gary Jones](https://profiles.wordpress.org/garyj/) (@GaryJ) * French (France) – [François-Xavier Bénard](https://profiles.wordpress.org/fxbenard/)( @fxbenard) * German – [Bego Mario Garde](https://profiles.wordpress.org/pixolin/) (@pixolin) * German (Formal) – [Bego Mario Garde](https://profiles.wordpress.org/pixolin/)( @pixolin) * Italian – [Paolo Valenti](https://profiles.wordpress.org/wolly/) (@wolly) * Russian – [Sergey Biryukov](https://profiles.wordpress.org/sergeybiryukov/) ( @SergeyBiryukov) * Hebrew – [Rami Yushuvaev](https://profiles.wordpress.org/ramiy/) (@ramiy) * Japanese – [Naoko Takano](https://profiles.wordpress.org/nao/) (@nao) * Nepali – [Nilambar Sharma](https://profiles.wordpress.org/rabmalin/) (@rabmalin) ## Screenshots * [[ * The Add Support Account panel * [[ * Add Account confirmation panel * [[ * ‘Expires’ column in the Users list table ## Reviews ![](https://secure.gravatar.com/avatar/02994e0c15c10aec2bb9375bfeb38c16998c71fdaa797a4a7489f62626a59d4f? s=60&d=retro&r=g) ### 󠀁[Great plugin](https://wordpress.org/support/topic/great-plugin-33026/)󠁿 [cesarguvas](https://profiles.wordpress.org/cesarguvas/) 05 Janoary 2022 1 reply It works great, it has helped me several times ![](https://secure.gravatar.com/avatar/2bbf8c8dad3579e238937872b204a0ac5b87d0808ce350bbf079c80e54ac6e91? s=60&d=retro&r=g) ### 󠀁[Thank you for making this](https://wordpress.org/support/topic/thank-you-for-making-this-6/)󠁿 [Rana](https://profiles.wordpress.org/masudrana247/) 24 May 2020 1 reply I was searching like this to support for my site. ![](https://secure.gravatar.com/avatar/751c37e897d7e5350a12329d48cb0a166c77f87fe00c47b9289e70417459fb92? s=60&d=retro&r=g) ### 󠀁[Must Use. Highly recommended!](https://wordpress.org/support/topic/must-use-highly-recommended/)󠁿 [M Asif Rahman](https://profiles.wordpress.org/asif2bd/) 20 Jolay 2017 I love this idea from the start. Wrote an article with detail step by step about“ How to ask for support securely”. The plugin was broken on WordPress version 4.8, but Drew fixed it within a day. Super cook, its a must have plugin. ![](https://secure.gravatar.com/avatar/6501111ccc431e81d31b8375bb849efa95f56d92030caed98c7ade4bc137e0db? s=60&d=retro&r=g) ### 󠀁[Perfect…](https://wordpress.org/support/topic/perfect-3455/)󠁿 [Jakob](https://profiles.wordpress.org/jakobbader/) 06 Janoary 2017 Thank you Drew Great plugin, much appreciated. Cheers Jakob ![](https://secure.gravatar.com/avatar/c1942b2c387270ec845d13c5eea1c1a0074859a94498c6db0f5c6a7c99c743df? s=60&d=retro&r=g) ### 󠀁[Brilliant solution to a common problem](https://wordpress.org/support/topic/brilliant-solution-to-a-common-problem/)󠁿 [tristanowen](https://profiles.wordpress.org/tristanowen/) 03 Septambra 2016 1 reply This plugin solves the common problem of temporary user accounts and the hassles associated with creating and managing them for support teams. It works as advertised and is developed by a solid developer. Highly recommended. [ Read all 5 reviews ](https://wordpress.org/support/plugin/support-me/reviews/) ## Contributors & Developers “Support Me” is open source software. The following people have contributed to this plugin. Contributors * [ TrustedLogin ](https://profiles.wordpress.org/trustedlogin/) “Support Me” has been translated into 15 locales. Thank you to [the translators](https://translate.wordpress.org/projects/wp-plugins/support-me/contributors) for their contributions. [Translate “Support Me” into your language.](https://translate.wordpress.org/projects/wp-plugins/support-me) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/support-me/), check out the [SVN repository](https://plugins.svn.wordpress.org/support-me/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/support-me/) by [RSS](https://plugins.trac.wordpress.org/log/support-me/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0.6 * Fix compatibility with 4.8+ (due to the reconfiguration of h1 elements on core admin screens). * Added additional translator credits for Hebrew, Japanese, and Nepali. * General i18n improvements – props @ramiy #### 1.0.5 * Made one complex string more easily translatable. * Added translator credits to the readme. #### 1.0.4 * Added translator comments, consolidated similar strings. #### 1.0.3 * Added Text Domain header to whitelist for translation on .org. #### 1.0.2 * Tagging mania. #### 1.0.1 * Fixed issue with adding admin capabilities to the ‘Support Account’ role on activation. #### 1.0.0 * Initial release. ## Meta * Version **1.0.6** * Last updated **2 taona ago** * Active installations **900+** * WordPress version ** 3.5.0 or higher ** * Tested up to **6.4.8** * PHP version ** 5.3 or higher ** * Languages * [English (Australia)](https://en-au.wordpress.org/plugins/support-me/), [English (New Zealand)](https://en-nz.wordpress.org/plugins/support-me/), [English (UK)](https://en-gb.wordpress.org/plugins/support-me/), [English (US)](https://wordpress.org/plugins/support-me/), [French (Belgium)](https://fr-be.wordpress.org/plugins/support-me/), [French (France)](https://fr.wordpress.org/plugins/support-me/), [German](https://de.wordpress.org/plugins/support-me/), [Hebrew](https://he.wordpress.org/plugins/support-me/), [Italian](https://it.wordpress.org/plugins/support-me/), [Japanese](https://ja.wordpress.org/plugins/support-me/), [Nepali](https://ne.wordpress.org/plugins/support-me/), [Portuguese (Portugal)](https://pt.wordpress.org/plugins/support-me/), [Russian](https://ru.wordpress.org/plugins/support-me/), [Spanish (Chile)](https://cl.wordpress.org/plugins/support-me/), [Spanish (Spain)](https://es.wordpress.org/plugins/support-me/), sy [Ukrainian](https://uk.wordpress.org/plugins/support-me/). * [Translate into your language](https://translate.wordpress.org/projects/wp-plugins/support-me) * Tags * [account](https://mg.wordpress.org/plugins/tags/account/)[support](https://mg.wordpress.org/plugins/tags/support/) [users](https://mg.wordpress.org/plugins/tags/users/) * [Advanced View](https://mg.wordpress.org/plugins/support-me/advanced/) ## Ratings Kintana 5 amin'ny 5. * [ 5 5-star reviews ](https://wordpress.org/support/plugin/support-me/reviews/?filter=5) * [ 0 4-star reviews ](https://wordpress.org/support/plugin/support-me/reviews/?filter=4) * [ 0 3-star reviews ](https://wordpress.org/support/plugin/support-me/reviews/?filter=3) * [ 0 2-star reviews ](https://wordpress.org/support/plugin/support-me/reviews/?filter=2) * [ 0 1-star reviews ](https://wordpress.org/support/plugin/support-me/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/support-me/reviews/#new-post) [Hijery ny domberina rehetra](https://wordpress.org/support/plugin/support-me/reviews/) ## Contributors * [ TrustedLogin ](https://profiles.wordpress.org/trustedlogin/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/support-me/) ## Donate Would you like to support the advancement of this plugin? [ Donate to this plugin ](https://www.trustedlogin.com)