Title: Mesora – Live Chat &amp; Multi-Channel Support
Author: milmitnet
Published: <strong>12 Septambra 2026</strong>
Last modified: 12 Septambra 2026

---

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# Mesora – Live Chat & Multi-Channel Support

 By [milmitnet](https://profiles.wordpress.org/milmitnet/)

[Download](https://downloads.wordpress.org/plugin/mesora.1.0.0.zip)

 * [Details](https://mg.wordpress.org/plugins/mesora/#description)
 * [Reviews](https://mg.wordpress.org/plugins/mesora/#reviews)
 *  [Installation](https://mg.wordpress.org/plugins/mesora/#installation)
 * [Development](https://mg.wordpress.org/plugins/mesora/#developers)

 [Support](https://wordpress.org/support/plugin/mesora/)

## Description

**Mesora** is an open-source live chat plugin by **MilMit** for fast website visitor
and pre-sales conversations.

Website: https://milmit.net
 Source code: https://github.com/milmit/mesora-wordpress-
live-chat

Mesora keeps the website chat experience inside WordPress while optionally mirroring
conversations to messaging providers so an operator can answer from a phone or desktop
messenger.

#### Main features

 * Modern responsive live-chat widget.
 * Telegram two-way messaging with Forum Topics where available.
 * Bale two-way bot integration.
 * Eitaa integration using the configured Eitaa API endpoint.
 * WhatsApp Business Cloud API operator bridge.
 * Optional self-hosted Relay for servers that cannot reliably reach an external
   messaging API.
 * WooCommerce product/order context when WooCommerce is installed.
 * Dokan context when Dokan is installed.
 * WPML/Polylang-ready frontend strings.
 * Voice notes, images and file attachments with an 8 MB application limit.
 * Secure signed attachment URLs and private attachment storage.
 * Quick replies and internal notes.
 * Visitor blocking and visitor IP display for administrators/operators.
 * WordPress personal-data exporter and eraser integration.
 * Configurable retention and optional full data removal on uninstall.
 * No telemetry sent to MilMit by default.

### External services

Mesora itself can work as a local WordPress live chat without connecting a messaging
provider. The following integrations are **optional** and only make external requests
when the site administrator enables/configures them.

#### Telegram Bot API

When Telegram is enabled, Mesora sends chat messages and relevant conversation context
to Telegram so operators can receive and reply to website conversations. Depending
on configuration, this can include visitor name/contact data, page context, IP address
shown in the operator card, message text, and secure media links.

Service: https://telegram.org/
 Bot API: https://core.telegram.org/bots/api Bot 
developer terms: https://telegram.org/tos/bot-developers Privacy policy: https://
telegram.org/privacy

#### Bale

When Bale is enabled, Mesora sends chat messages and relevant conversation context
to the Bale bot API selected by the administrator.

Service: https://bale.ai/
 Developer documentation: https://docs.bale.ai/

Administrators should review the current Bale terms/privacy information supplied
by Bale before enabling this integration.

#### Eitaa

When Eitaa is enabled, Mesora sends chat data to the Eitaa API endpoint configured
by the administrator. The default integration targets the EitaaYar API-compatible
endpoint used by this plugin.

Service: https://eitaa.com/
 API service used by the default integration: https://
eitaayar.ir/

Administrators should review the current terms/privacy information supplied by the
selected Eitaa API provider before enabling this integration.

#### WhatsApp Business Platform / Meta

When WhatsApp is enabled, Mesora sends messages and relevant conversation context
to the WhatsApp Business Platform. Incoming WhatsApp webhook events are also processed
to deliver operator replies back to the website chat.

Service: https://www.whatsapp.com/
 Business legal resources: https://www.whatsapp.
com/legal/ Meta Terms for WhatsApp Business: https://www.whatsapp.com/legal/meta-
terms-whatsapp-business WhatsApp Business Solution Terms: https://www.whatsapp.com/
legal/business-solution-terms

#### Self-hosted Relay

Relay is optional. It is **not a MilMit-hosted tracking service**. Mesora generates
a small relay package that the site owner installs on a server they control. When
enabled, the Relay forwards configured Telegram/WhatsApp traffic between WordPress
and the relevant provider. The site owner is responsible for the Relay server, its
privacy/security configuration, retention, and applicable provider terms.

Mesora does not transmit chat telemetry to milmit.net by default.

### Privacy

Mesora can store personal data needed for live chat, including:

 * Message content and timestamps.
 * Optional visitor name, phone number and email.
 * IP address and a privacy-preserving IP fingerprint.
 * Browser user agent.
 * Landing page, referrer and optional UTM campaign values.
 * Conversation status and page context.
 * Uploaded files and voice notes.

This information is stored on the WordPress site. If an optional external messaging
integration or Relay is enabled, relevant chat/contact/context information may be
sent to the configured service as described above.

Mesora registers suggested privacy-policy text through WordPress, and integrates
with the WordPress personal-data exporter and eraser for visitors that can be matched
by email/account.

Mesora does not send analytics or telemetry to MilMit by default.

## Screenshots

[⌊Website live-chat widget.⌉⌊Website live-chat widget.⌉[

Website live-chat widget.

[⌊Mesora settings screen.⌉⌊Mesora settings screen.⌉[

Mesora settings screen.

[⌊Conversation inbox and visitor context.⌉⌊Conversation inbox and visitor context
.⌉[

Conversation inbox and visitor context.

[⌊Telegram/messaging integration settings.⌉⌊Telegram/messaging integration settings
.⌉[

Telegram/messaging integration settings.

## Installation

 1. Upload the `mesora` folder to `/wp-content/plugins/`, or install the ZIP from **
    Plugins > Add New > Upload Plugin**.
 2. Activate **Mesora**.
 3. Open **Mesora > Settings** and configure the chat widget.
 4. Optional: configure Telegram, Bale, Eitaa or WhatsApp.
 5. Optional: configure the self-hosted Relay when your WordPress server cannot reliably
    reach a provider directly.
 6. Review the suggested Mesora text in **Settings > Privacy** and update your site’s
    privacy policy as appropriate.

## FAQ

### Do I need Telegram, Bale, Eitaa or WhatsApp to use Mesora?

No. The website live chat works locally. Messaging integrations are optional.

### Does Mesora send data to MilMit?

No telemetry or chat data is sent to milmit.net by default. milmit.net is the developer
website. External requests occur only for integrations/configuration the site administrator
enables.

### Why does Mesora store an IP address?

The IP address/IP fingerprint is used for abuse prevention, visitor blocking and
operator context. Site owners should disclose this in their privacy policy and follow
applicable privacy law.

### What happens to data when I delete the plugin?

By default, uninstall does not silently destroy chat history. If **delete all data
on uninstall** is enabled before uninstalling, Mesora removes its database tables/
options and chat attachments it can identify through its attachment table.

### Is WooCommerce required?

No. WooCommerce and Dokan integrations activate only when those plugins are available.

### Where can I get support?

MilMit website: https://milmit.net
 GitHub issues/source: https://github.com/milmit/
mesora-wordpress-live-chat

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Mesora – Live Chat & Multi-Channel Support” is open source software. The following
people have contributed to this plugin.

Contributors

 *   [ milmitnet ](https://profiles.wordpress.org/milmitnet/)

[Translate “Mesora – Live Chat & Multi-Channel Support” into your language.](https://translate.wordpress.org/projects/wp-plugins/mesora)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/mesora/), check out
the [SVN repository](https://plugins.svn.wordpress.org/mesora/), or subscribe to
the [development log](https://plugins.trac.wordpress.org/log/mesora/) by [RSS](https://plugins.trac.wordpress.org/log/mesora/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.0

 * Initial public release.
 * Fast live chat widget for WordPress and WooCommerce pre-sales support.
 * Telegram two-way support with Forum Topics.
 * Bale, Eitaa and WhatsApp Business integrations.
 * Optional self-hosted Relay for restricted or unreliable server connectivity.
 * Secure attachments, voice notes and signed media links.
 * Quick replies, internal notes, visitor blocking and IP context.
 * WordPress privacy exporter/eraser integration and optional full uninstall cleanup.
 * WPML/Polylang-ready frontend strings.

## Meta

 *  Version **1.0.0**
 *  Last updated **9 ora ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 5.8 or higher **
 *  Tested up to **7.1**
 *  PHP version ** 7.4 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/mesora/)
 * Tags
 * [live chat](https://mg.wordpress.org/plugins/tags/live-chat/)[telegram](https://mg.wordpress.org/plugins/tags/telegram/)
   [whatsapp](https://mg.wordpress.org/plugins/tags/whatsapp/)[woocommerce](https://mg.wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://mg.wordpress.org/plugins/mesora/advanced/)

## Ratings

Mbola tsy misy domberina voaray hatreto.

[Your review](https://wordpress.org/support/plugin/mesora/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/mesora/reviews/)

## Contributors

 *   [ milmitnet ](https://profiles.wordpress.org/milmitnet/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/mesora/)