Click to Chat

Description

Let’s make your Web page visitors Contact you through “WhatsApp” or “WhatsApp Business” with a single Click (WhatsApp Chat, Group, Share)

WhatsApp connectivity for WordPress websites! Engage customers and generate leads!

Demo | Documentation | Support

WhatsApp Chat

Add ‘WhatsApp’ or ‘WhatsApp Business’ Number. And let your website visitors contact you with a single click.

πŸ“± Mobile: Navigates to WhatsApp Mobile App.

πŸ’» Desktop: Navigates to WhatsApp Desktop App / Web WhatsApp page(web.whatsapp.com)

πŸ’Ž Styles

Select a Style that matches your Website design.

  • 8 pre-defined customizable style/designs
  • Add your own Image/GIF
  • Custom Element/Design (convert any element as WhatsApp Chat element)
  • Shortcodes (Add WhatsApp button/icon with inline the content)
  • Different Styles, Positions for Mobile, Desktop
  • Select the style and customize to match the website design

list of Styles | ✏️Customize Styles

🌼 Add Own Image

Instead of selecting a pre-defined style, add any Image/Animated-image/GIF.

🌈 Custom Element

Convert any Element as a WhatsApp Chat Element by adding

  • Class/ID name: ‘ctc_chat’ (or)
  • Href/link: ‘#ctc_chat’

The custom design will navigate to WhatsApp based on plugin settings (WhatsApp Number, pre-filled message, Analytics, …. ).
(e.g. menu item, button, image, link – just add ctc_chat as a class name)

Custom Element

Greetings Dialog

Encourage user engagement by displaying the perfect message at the perfect time

Greetings Actions

Click: Display Greetings When Clicks on any element with Class name: ‘ctc_greetings’
ViewPort: Display Greetings When an element is in viewport(25% margin) with Class name: ‘ctc_greetings_now’ [PRO]
Time, Scroll Display Greetings based on time, scroll [PRO]

Actions

✳️ Position to Place

  • Add WhatsApp at any position of the screen
    (not limited to fixed positions).
  • Different positions for Mobile and Desktop.

⏩ Pre-filled Message

Text that appears in the WhatsApp chat window when the user clicks on the WhatsApp Image/button.

Users can start the conversation easily.

Variables to change values dynamically

{site} -> Website Title
{title} -> Page Title
{url} -> Web page URL
[url] -> Web page full URL including parameters

With these variables, we can understand from which page the user started WhatsApp chat.

Pre-filled Message

🎁 WooCommerce

Overwrite Settings

Separate settings for WooCommerce Single product pages

  • Pre-filled Message
  • Call to Action
  • Greetings Template, Content [PRO]

Additional variables, specific to WooCommerce single product page to change values dynamically

{product} -> Product Name
{price} -> Product Price (current price)
{regular_price} -> Regular product price (with out any sale)
{sku} -> Stock keeping unit

For Shop, Cart, Checkout, and Account pages can overwrite at page level settings

Add WhatsApp – Single Product Pages

  • Before Main Content
  • Before Product
  • Before Product Summary
  • Product Summary
  • Before Add to Cart Form
  • Before Cart Button
  • After Cart Button
  • After Add to Cart Form
  • After Product
  • After product summary

Add WhatsApp Icon/Button in WooCommerce Product pages

Add WhatsApp – Shop Page

Add WhatsApp at WooCommerce Products list (shop page, related products list)

Shop page

πŸ“’ Page Level Settings

At the page level, we can overwrite the settings for each post. we can add different Whatsapp Number, Prefilled Message, Call to Action for each post
(while editing the post, at the right sidebar ‘Click to Chat’ meta box)

  • WhatsApp Number
  • Call to Action
  • Pre-filled Message
  • Display Settings

PRO:

  • Styles
  • Time Delay
  • Scroll Delay
  • Greetings Template
  • Greetings Header, Main, Bottom Content

Page-level settings

πŸ“ˆ Analytics

Creates an Event when the user clicks on the WhatsApp Icon/button.

Google Analytics

Facebook Pixel

Google Ads Conversations

Webhooks

Connect other applications using Integrate, Automation tools like Zapier, IFTTT, Pipedream

Webhooks

πŸ”† PRO

  • Random Numbers
  • Business hours: Offline/Online Settings
    • Change WhatsApp number When Offline
    • Change call to Action When Offline
      or
    • Hide When Offline
    • Show/Hide on selected time range in a day
    • Show/Hide on selected days in a week
  • Webhooks – Dynamic variables
    • {url} – replace with current page URL
    • {time} – time the user interacted with WhatsApp Button/Icon
    • {number} – WhatsApp Number for that icon/button
  • Greetings
    • Greetings From filling before initiating the chat
    • Actions: Display/reappear based on Time, page scroll, Click, When an element is in ViewPort
  • Position to place
    • Fixed: Fixed position on the screen (default position)
    • Absolute: Fixed position to the body content. (Moves when the user scrolls the page)
  • Time Delay – Displays WhatsApp after some time delay
  • Scroll Action – Displays WhatsApp after user scrolls the page of a given percentage
  • Display based on Website visitor’s login status
  • Page-level settings – Change styles, time delay, scroll delay, Greetings Template, and Greetings Content
  • WooCommerce
    • Overwrite greetings template, Content for Single product pages.
    • Overwrite settings for Shop, Checkout, and Account pages at page level settings
  • Multi Agent: Displays multiple WhatsApp chat accounts [NEW]
    • Set Multiple time ranges for each agent
    • Hide or Display agent with next available time

PRO

🎯 Localization

Click to Chat is Compatible with translate plugins. WPML, Polylang.

Easy to set up different values for each language

  • WhatsApp Number
  • Call to Action
  • Pre-filled Message
  • Greetings Content
  • Group ID
  • Share Text

Setup for WPML, Polylang

πŸš€ Performance

  • Rich in features but the front end of the site content is very lightweight.

We highly concentrate on speed and performance.

πŸ‘“ Display Settings

Show/Hide styles based on

  • Post type
  • Post Id
  • Category name
  • Device Type(Mobile, Desktop)
  • WooCommerce single product pages

PRO:

  • Time delay
  • Scroll delay
  • Selected time range in a day
  • Selected Days in a week
  • Website visitor login status

Opt-in

Make the website users opt-in / accept consent before initiating the chat.

(Opt-in)[https://holithemes.com/plugins/click-to-chat/opt-in/]

β›³ Shortcodes

Use shortcodes to add WhatsApp icon/button with inline the Post content, widget area.

change the default setting values using shortcode attributes – WhatsApp Number, Style, Pre-filled message, Call to Action.

Chat Shortcodes

[ht-ctc-chat]

To change the WhatsApp number use the ‘number’ attribute

[ht-ctc-chat number=915123456789]

Shortcodes for Chat

Group

Enable the Group chat feature and add WhatsApp Group id at the plugin settings.

Make it easy for your customers to join Whatsapp Group.

Group

Share

Let users share your website with their WhatsApp contacts and get more leads.

Share

Help Translate The Plugin

Help by Translating the plugin to be available in more languages

Screenshots

  • 8 Styles, 1 Add own image / GIF Style
  • Chat Settings - Enter WhatsApp Number, prefilled message, call to action, desktop: web view / desktop app view
  • Style, position to place (at any position of the screen) - Desktop, Mobile
  • Add WhatsApp Menu item (Custom Element)
  • Change Values at the page level: 'WhatsApp Number', 'Call to action', 'Group ID'
  • Shortcodes - add style with inline the content
  • Style - 5 - Image with content box
  • Style - 8 - Materialize button
  • Style - 99 - Add your own Image / GIF(Animated Image)
  • Customize Styles
  • Enable Group, Share Settings
  • Group settings page
  • Share settings page
  • Display settings
  • Webhooks
  • prefilled, call to action for WooCommerce single product pages
  • Animations
  • Analytics - Google Analytics, Facebook Pixel, Google Ads Conversations

Installation

From Dashboard ( WordPress admin )

  • plugins -> Add New
  • search for ‘click to chat’
  • click on Install Now and then Activate.

using FTP or similar

  • Unzip “Click-to-Chat” file and
  • Upload “Click-to-Chat” folder to the “/wp-content/plugins/” directory.
  • Activate the plugin through the “Plugins” menu in WordPress.

FAQ

WhatsApp Number

Enter the WhatsApp number with country code

E.g.
country code +1
number: 6123456789
** WhatsApp number: 16123456789 **

[https://holithemes.com/plugins/click-to-chat/whatsapp-number/?utm_source=wp&utm_medium=readme-faq&utm_campaign=ht](WhatsApp Number)

Pre-filled Message

Makes the users start the conversation easily.

Add variables to change values dynamically

{url} -> Web page URL
{title} -> Page Title
{site} -> Website Title

E.g.

Hi {site}!!
Name: 
I like to know more information about this {title}, {url}.

Additional variables for WooCommerce single product pages
{product} -> Product Name
{price} -> Product Price (current price might be the sale price/regular price)
{regular_price} -> Regular product price (with out any sale)
{sku} ->Stock keeping unit

E.g.

Hi {site}!!
Name: 
I like to buy this {product}, {url}

With this prefilled text, we can know from which page the user started the conversation, the purpose of the contact, and their details

Call to Action

Text that appears along with the icon/button.

E.g.

WhatsApp us

For WooCommerce single product pages
E.g.

Chat to buy, only {sku} stock left

Select Styles

Select styles based on Device.
* Style for Desktop
* Style for Mobile

For selecting styles: plugin detects the device(mobile, desktop) based on HTTP User Agent (using wp_is_mobile)

Styles are customizable according to website theme.

Position to place the styles

Add Styles at any position of the screen (not just fixed to selected positions).

Position to place settings

E.g.

bottom-right corner:
bottom: 10px
right: 10px

Center of the Screen (bottom-center)
bottom: 10px
right: 50%

Center of the Screen (left-center)
bottom: 50%
right: 10px

Plugin supports all CSS units as the suffix. (px, %, rem,…)

position to place

Localization – WPML, Polylang

From WPML, Polylang Settings -> ‘String Translations’ and filter strings to ‘Click to chat for WhatsApp’ and change value based on language.

  • User Input (Plugin Settings values): – ‘Click to chat for WhatsApp’
  • Admin strings (Plugin Settings) – text domain: ‘click-to-chat-for-whatsapp’

Help plugin by Translating Setting page, Readme text

Shortcodes Attributes

Shortcodes by default get values from the plugin settings page. Override these values using attributes.

  • number
  • call_to_action
  • pre_filled
  • style

E.g.

[ht-ctc-chat number=915123456789]

Shortcodes for Chat

GDPR

“Click to Chat” don’t collect any of the user data and don’t use cookies.

Opt-in

User consent before starting the chat.

Opt-in[https://holithemes.com/plugins/click-to-chat/opt-in/]

Show/Hide on Selected pages/devices

Show only on selected pages

Hide only on selected pages

Show/Hide on Mobile/Desktop

WhatsApp Group Invite/chat

Enable Group Feature Add WhatsApp group id at plugin settings page. and let user join in WhatsApp Group.

WhatsApp Share

Enable Share feature and let users share your website easily.

Add variables to change values dynamically
{url} -> Web page URL
{title} -> Page Title
{site} -> Website Title

Share Text – E.g.

Checkout this Awesome page {title}, {url}

AMP Compatibility

Click to Chat is Compatible with (AMP)[https://wordpress.org/plugins/amp/] plugin. AMP won’t load plugins JavaScript files so limited functionality available.

πŸ”§ Basic Troubleshooting

  • Clear cache
    • from Cache plugins
    • Server side cache (some hosting providers adds cache functionality by default)
    • CDN cache (Cache invalidation)
  • Check Display settings
  • (page level settings)[https://holithemes.com/plugins/click-to-chat/change-values-at-page-level/]

For any queries, please contact us.

❀️ Support / Contact

For any issues with the plugin / suggestions:

⭐️ Give Support

If you like the plugin, support the developers by giving 5 star rating

Thank you so much in advance from “Click to Chat” Team

Reviews

21 Jolay 2022
I tried this plugin and I loved the fact that it was easy to set it up. Also I had a small issue with updating the data and I contacted the support via Whatsapp - They responded very soon and they gave the solution. It worked just fine! Thank you for the support!
28 Jona 2022
Very easy to install. Bought the PRO Version and had a great support with custom CSS. Congratulations for the Great Plugin.
25 Jona 2022 1 reply
Funciona perfeitamente o botΓ£o de whats na pΓ‘gina e tem vΓ‘rios recursos a mais
16 May 2022
They have wonderful chat support on WhatsApp, they help us set up or help fix issues we face. This is just awesome support we have. I tried a few other WhatsApp chat plugins, but this is the best one. Of course, initially I faced a few hiccups here and there coz i was not able to figure out, but their chat support helped me fix it right away. HE WALKED THE EXTRA MILE AND HELPED ME FIX ISSUES WITH MY OWN WEBSITE DEVELOPMENT ISSUE TO HELP FIX THE APP ITSELF AS WELL. AMAZING ISN'T IT? thank you Click to chat. Pramod.
Read all 121 reviews

Contributors & Developers

“Click to Chat” is open source software. The following people have contributed to this plugin.

Contributors

“Click to Chat” has been translated into 7 locales. Thank you to the translators for their contributions.

Translate “Click to Chat” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

3.17.1

  • Fix: TypeError

3.17

  • Fix: TypeError

3.16

3.15

  • Fix: Style-7 Extend – shortcode – fontsize settings
  • Fix: prefilled message with special characters

3.14

  • Enchantment: Sortable items with handler
  • Analytics count – track all clicks or one click per session

3.13

  • Fix: svg icon not displaying properly while using some cache plugins

3.12.2

  • Enchantment: Greetings settings
  • WhatsApp popup window width updated to display qr code in initial viewport

3.12.1

  • WhatsApp popup window dimensions adjusted for better appearance
  • Enchantment: compatibility with amp plugin

3.12

  • New: URL Open Target window – New, Same, popup.
  • URL structure for desktop: wa.me, web.whatsapp
  • URL structure for mobile: wa.me, WhatsApp://
  • Web WhatsApp settings moved to other settings page with enchantments.

3.11

  • Enchantment: added hooks for developers to create Extenstions
  • Updated Admin settings page content

3.10

  • More position to Add WhatsApp at WooCommerce Single product pages

3.9.11

  • Fix: compatibility issues

3.9.10

  • Fix: uncaught error at Greetings page

3.9.9

  • Enchantment: opt-in, greetings features

3.9.8

  • Enchantment: Admin Greetings page

3.9.7

  • New: opt-in – user consent before initiate the chat
  • Enchantment: Greetings Text Editor, can add background color to text.

3.9.6

  • Enchantment: click to chat admin page for WooCommerce

3.9.5

  • Fix: display settings for custom post types

3.9.4

  • Enchantment: Webhooks, greetings, admin interface.

3.9.3

  • Enchantment: Greetings feature
  • Open Greetings dialog:
    • Click on any element which contains Class /Id name: ‘ctc_greetings’
    • When an element is in viewport(25% margin) which contains Class name: ‘ctc_greetings_now’ [PRO]

changelog